Fees & Booking
Simple, transparent,
no surprises.
Getting started should feel straightforward, not stressful. Below you'll find everything you need to know about session fees, how to book, and what to expect — so you can take that first step with confidence.
How it works
Choose a time that suits you and book a free 15-minute call. No referral — just a relaxed conversation to see if we're a good fit.
1
Book a free consult
We'll talk about what's brought you here, what you're hoping for, and how I work. You can ask me anything. There's no obligation to continue after this call.
2
We have a chat
If it feels right, we'll schedule your first full session. You choose how you'd like to meet — phone, video, or text — whatever feels most comfortable.
3
Book your first session
4
We work at your pace
Sessions are 50 minutes and scheduled at a frequency that suits you. There's no fixed programme — we go at whatever pace feels right for where you are.
Session Fees
-
50-minute session via phone, video, or text. Available to individuals aged 18 and over, anywhere in Australia.
Weekend appointments available - $160
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50-minute session for couples via phone or video. A safe, supported space to work through things together.
Weekend appointments available - $225
-
15 minutes · No obligation · Always free
Please note that our session fees have increased July 2026 to reflect the rising costs of delivering quality therapeutic care. We're grateful for your continued trust in Whispering Hope Therapy and remain committed to providing accessible, professional support.
Good to know
Medicare & rebates
Some counselling services in Australia are eligible for Medicare rebates under a Mental Health Care Plan. At this stage, Whispering Hope Therapy is a private-pay practice — meaning sessions are not currently Medicare-rebatable, and private health fund rebates are not available.
What that means in practice is that no GP referral is needed, no Mental Health Care Plan is required, and there's no waitlist — you can access support directly, on your terms, often within days.
Payments
Payment is processed securely through Halaxy at the time of booking or during your session. We accept all major cards.
Ready when
You are.
Use the booking calendar to choose a time that works for you. If you don't see a time that suits, get in touch directly and we'll find something that works.
Not sure where to start? Book the free 15-minute consultation first — it's a no-pressure way to ask questions and get a feel for how I work before committing to anything.
All sessions are conducted remotely — phone, video, or text. You'll receive a confirmation email with everything you need once your booking is confirmed.
Life happens —
here's how we handle it.
Cancellation Policy
I understand that things come up. My cancellation policy is designed to be fair to both of us, so that appointment times can be made available to others when they're not needed.
More than 24 hours notice
— no charge. Please cancel or reschedule via Halaxy as early as possible so the time can be offered to someone else.
Less than 24 hours notice
— a cancellation fee of 50% of the session fee may apply. I'll always use my discretion in genuine emergencies.
Non-attendance
— the full session fee applies if you don't attend and haven't contacted me beforehand.
Running late?
— please let me know as soon as possible. Sessions will still end at the scheduled time, but I'll always do my best to accommodate you.
Still have questions?
The FAQ has answers.
From what to expect in a first session to how text-based counselling works — the FAQ covers the questions people ask most before booking.